Acceptable use policy

This page says plainly what may and may not be commissioned, offered or uploaded on lalalust. It applies to every request, every offer, every catalogue entry, every delivered file and every message. Breaking it costs the account, and where the law requires it, we report.

Everyone on lalalust

Is an adult, 18 or older — or older, where the law where they live says so. Appears voluntarily, knows what the material is for, and can withdraw that consent.

Only the verified creator may appear in what she uploads — or, in a collab, only the two verified creators who made it together, each of whom declares it for every file. Material showing anyone else is not allowed. For every portfolio item, catalogue sample, delivery, vault file and project file we store a dated declaration by the uploading creator that this is so.

Never allowed

• Anyone under 18, in any form: real, drawn, synthetic, described, or an adult presented as a minor. This is reported to the authorities and to NCMEC, not just removed.
• Anyone who has not consented — hidden cameras, material shared without permission, sleeping or unconscious people, revenge content.
• Coercion, trafficking, or any sign that a person is not there of their own free will.
• Real violence, injury, blood, weapons used against a person, strangulation, or anything presenting harm as sexual.
• Animals.
• Incest or family framing, including role-play using those words.
• Bodily fluids beyond the ordinary, scat, urine as a category, menstrual content.
• Impersonating a real, identifiable person, or naming one without their consent — including synthetic likenesses.
• Anything illegal where either party is, and anything offered outside the platform to avoid our protections.

Not allowed on lalalust

• Meeting in person, escorting, or anything that turns a commission into a physical service.
• Asking a creator to remove the watermark from a preview, or to deliver outside lalalust.
• Contact details in public text — requests, offers and profiles stay on the platform.
• Reselling or republishing what you commissioned, unless the creator agreed to it in writing in the brief. This includes using it to train a model.
• Fake reviews, fake accounts, buying your own work, or pressuring anyone to withdraw a review or a case.

How this is enforced

Every portfolio image, catalogue entry and project is reviewed by a person before it becomes visible; text-only wishes and offers without any risk signal may go live automatically after a waiting time under fixed rules, and anything flagged waits for a person. Every portfolio item, catalogue sample, delivery and project file carries a stored declaration of age, consent and rights, which cannot be edited afterwards. Signed-in users can report a creator profile or a wish from the page itself; for anything else, and if you have no account, write to us — see Report content.

If we act against you

You are told what was removed and why. You can appeal once, in writing, and a different person looks at it. Write to support@lalalust.com with the reference from the notice. We answer appeals within seven days. A content decision does not by itself charge or refund anything; open purchases are handled under the refund policy.

The exception is content reported as involving minors or non-consent: that comes down on sight and the account is suspended while it is reviewed. We would rather be wrong for a day than right too late.

Payment providers and card schemes require some of the restrictions above and may add more. When that happens, this page changes and everyone is told before it takes effect.