Imprint

Angaben gemäss Art. 3 Abs. 1 lit. s UWG

Registered office (seat): Basel, canton of Basel-Stadt, Switzerland

Legal form: limited liability company (GmbH) under Swiss law

Email: hi@lalalust.com
Phone: +41 77 292 87 77

VAT number (MWST): None — not registered for Swiss VAT (annual turnover below the CHF 100,000 registration threshold)

Commercial register: Handelsregister des Kantons Basel-Stadt

Responsible for editorial content: Ali Ali

Dispute resolution

The European Commission's platform for online dispute resolution was discontinued on 20 July 2025 and there is therefore no link to it here. We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board. Consumers in the EU can reach a competent out-of-court body through the European Consumer Centres Network (ECC-Net) and can in any case bring a claim in the courts of the country where they live. Our own case and complaint routes are set out in Refunds, cancellation & cases and in the Terms.

What lalalust is

lalalust is a brand operated by the above, which sells the content on this site in its own name as the seller (merchant of record). The content is created by independent verified creators under contract with us; we verify every creator, check every delivery and pay creators their commission under the creator terms. See Terms of Service.

Customer service and billing

Support, orders and refunds: support@lalalust.com — and the support chat inside the site, which reaches the same person. Safety and reports: abuse@lalalust.com. Policies and legal: legal@lalalust.com. We answer in English and German.

All prices are shown in full before you confirm. Your card is charged in the currency shown, where our payment provider supports it. Customers in Switzerland see prices in Swiss francs, but the card is charged in US dollars: before you confirm, checkout shows the dollar amount that will be charged together with the approximate amount in francs, and the receipt names the exchange rate used; your bank's own exchange rate applies to your statement. The same applies to any other currency our payment provider does not charge in. Nothing renews unless you switched it on: a place with a creator, her number, a standing order and automatic top-up keep running until you end them — each with one click in the Wallet, no notice period, no fee. What may be refunded, and how, is in Refunds, cancellation & cases. What may not be offered here is in the Acceptable use policy.

Adult content

lalalust publishes sexually explicit material and is for adults only. Everyone appearing in it was 18 or older at the time it was made. The site is labelled for filtering software under the RTA (“Restricted To Adults”) scheme, so parental control tools can block it.

Records

The custodian of records for the purposes of 18 U.S.C. §2257 is named in the 2257 Statement.